What is tribology consultancy?

Tribology consultancy involves expert analysis and advisory services for lubricating oils, grease, transformer oil, and coolants to optimize equipment performance and reliability.

What industries does TriboTech serve?

TriboTech serves TSOs, DSOs, wind farm operators, data centers, solar parks, and industrial operators across Northern Europe.

How quickly can TriboTech respond to emergencies?

TriboTech offers 24/7 emergency support for critical infrastructure with analysis results typically within 48 hours.

Are TriboTech's diagnostic tools free to use?

Yes, all TriboTech diagnostic tools are 100% free to use with no registration required. This includes all 7 Duval Triangles, 5 Pentagon variants, and IEC 60599 ratio analysis. The tools are IEEE C57.104-2019 and IEC 60599:2022 compliant.

Privacy Policy

Last updated: January 14, 2025

Data Protection

We implement industry-standard security measures to protect your personal information.

Information Security

Your data is encrypted and stored securely in compliance with GDPR regulations.

Transparency

We are committed to being transparent about how we collect and use your data.

Cookie Policy

We use cookies to improve your experience and analyze website traffic.

1. Data Controller

TriboTech ApS is the data controller for the processing of personal data described in this privacy policy.

Contact Information:

TriboTech ApS
CVR: 44842906
Åbyhøj, Denmark
Email: info@tribotech.dk
Phone: +45 60 76 97 45

2. Personal Data We Collect

We collect the following categories of personal data:

2.1 Contact Information

Name
Email address
Phone number
Company name and position

2.2 Technical Data

IP address
Browser type and version
Device information
Website usage data through cookies

2.3 Service-Related Information

Service inquiries and requirements
Technical specifications related to your equipment
Communication history

3. Legal Basis and Purpose

We process your personal data based on the following legal grounds:

3.1 Legitimate Interest (GDPR Article 6(1)(f))

Responding to inquiries about our services
Improving our website and services
Ensuring website security

3.2 Contract Performance (GDPR Article 6(1)(b))

Providing tribology consultancy services
Delivering analysis results and reports
Customer support and communication

3.3 Consent (GDPR Article 6(1)(a))

Marketing communications (if you have opted in)
Use of cookies for analytics

4. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this privacy policy:

Customer data: 5 years after last service delivery
Inquiry data: 2 years if no service agreement is made
Technical data: 1 year
Marketing data: Until consent is withdrawn

5. Data Sharing

We may share your personal data with:

5.1 Service Providers

Laboratory partners for sample analysis
IT service providers (hosting, email services)
Professional advisors (lawyers, accountants)

5.2 Legal Requirements

We may disclose data if required by law or to protect our rights.

We do not sell or rent your personal data to third parties.

6. Your Rights

Under GDPR, you have the following rights:

Access: Request a copy of your personal data
Rectification: Request correction of inaccurate data
Erasure: Request deletion of your data
Restriction: Request limited processing of your data
Portability: Receive your data in a structured format
Objection: Object to processing based on legitimate interest
Withdraw consent: For consent-based processing

To exercise these rights, contact us at info@tribotech.dk

7. Cookies

We use cookies to:

Analyze website traffic (Google Analytics)
Remember your preferences
Improve website functionality

You can manage cookie preferences through your browser settings or our cookie consent banner.

8. Security

We implement appropriate technical and organizational measures to protect your personal data, including:

Encryption of data in transit
Access controls and authentication
Regular security assessments
Employee confidentiality agreements

9. International Transfers

We primarily process data within the EU/EEA. If we transfer data outside the EU/EEA, we ensure appropriate safeguards are in place, such as:

Standard contractual clauses
Adequacy decisions

10. Complaints

If you have concerns about our data processing, please contact us first at info@tribotech.dk.

You also have the right to lodge a complaint with the Danish Data Protection Agency:

Datatilsynet
Carl Jacobsens Vej 35
2500 Valby, Denmark
Email: dt@datatilsynet.dk

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last updated" date.

Questions About Privacy?

Contact our data protection officer for any privacy-related inquiries

info@tribotech.dk

TriboTech ApS

Expert Tribology Consultancy