Privacy Policy

Last updated: January 14, 2025

Data Protection

We implement industry-standard security measures to protect your personal information.

Information Security

Your data is encrypted and stored securely in compliance with GDPR regulations.

Transparency

We are committed to being transparent about how we collect and use your data.

Cookie Policy

We use cookies to improve your experience and analyze website traffic.

1. Data Controller

TriboTech ApS is the data controller for the processing of personal data described in this privacy policy.

Contact Information:

  • TriboTech ApS
  • CVR: 44842906
  • Åbyhøj, Denmark
  • Email: info@tribotech.dk
  • Phone: +45 60 76 97 45

2. Personal Data We Collect

We collect the following categories of personal data:

2.1 Contact Information

  • Name
  • Email address
  • Phone number
  • Company name and position

2.2 Technical Data

  • IP address
  • Browser type and version
  • Device information
  • Website usage data through cookies

2.3 Service-Related Information

  • Service inquiries and requirements
  • Technical specifications related to your equipment
  • Communication history

3. Legal Basis and Purpose

We process your personal data based on the following legal grounds:

3.1 Legitimate Interest (GDPR Article 6(1)(f))

  • Responding to inquiries about our services
  • Improving our website and services
  • Ensuring website security

3.2 Contract Performance (GDPR Article 6(1)(b))

  • Providing tribology consultancy services
  • Delivering analysis results and reports
  • Customer support and communication

3.3 Consent (GDPR Article 6(1)(a))

  • Marketing communications (if you have opted in)
  • Use of cookies for analytics

4. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this privacy policy:

  • Customer data: 5 years after last service delivery
  • Inquiry data: 2 years if no service agreement is made
  • Technical data: 1 year
  • Marketing data: Until consent is withdrawn

5. Data Sharing

We may share your personal data with:

5.1 Service Providers

  • Laboratory partners for sample analysis
  • IT service providers (hosting, email services)
  • Professional advisors (lawyers, accountants)

5.2 Legal Requirements

We may disclose data if required by law or to protect our rights.

We do not sell or rent your personal data to third parties.

6. Your Rights

Under GDPR, you have the following rights:

  • Access: Request a copy of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data
  • Restriction: Request limited processing of your data
  • Portability: Receive your data in a structured format
  • Objection: Object to processing based on legitimate interest
  • Withdraw consent: For consent-based processing

To exercise these rights, contact us at info@tribotech.dk

7. Cookies

We use cookies to:

  • Analyze website traffic (Google Analytics)
  • Remember your preferences
  • Improve website functionality

You can manage cookie preferences through your browser settings or our cookie consent banner.

8. Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encryption of data in transit
  • Access controls and authentication
  • Regular security assessments
  • Employee confidentiality agreements

9. International Transfers

We primarily process data within the EU/EEA. If we transfer data outside the EU/EEA, we ensure appropriate safeguards are in place, such as:

  • Standard contractual clauses
  • Adequacy decisions

10. Complaints

If you have concerns about our data processing, please contact us first at info@tribotech.dk.

You also have the right to lodge a complaint with the Danish Data Protection Agency:

  • Datatilsynet
  • Carl Jacobsens Vej 35
  • 2500 Valby, Denmark
  • Email: dt@datatilsynet.dk

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last updated" date.

Questions About Privacy?

Contact our data protection officer for any privacy-related inquiries

info@tribotech.dk